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FAQ

Questions we get asked a lot.

The short answers, sorted by what you're here to do.

Selling your buggy

How do you work out my price?

We track what every model we buy actually sells for across the UK, updated weekly. Your offer comes from that, the condition you describe, and how many of that model we already have.

How long is my price valid?

7 days from when you get it.

Do I need to clean it first?

No. Send it as it is. We clean every buggy properly before it goes to its next family.

Do I need to print anything?

No. Our box comes with tape and the collection label already inside, in a wallet you just stick on. Using your own box? Pick "The driver brings it" when you book and there's nothing to print.

Can I use my own box?

Yes, and we add £10 to your offer for it. Use a sturdy cardboard box the folded buggy fits in snugly, no bigger than the box we'd send (you'll see the size when you book), and tape it shut along every seam. Then print the label we email you, or pick "The driver brings it" and just write the tracking number we send you on the box.

What if my box arrives without a label?

Press “Box arrived without a label?” on your tracking page, or email us at hello@rebuggy.co.uk. We'll rebook with a courier who brings the label, so you won't need a printer, and email you the new day.

Do I need to be in for the collection?

Yes, someone needs to hand the box to the driver. FedEx comes between 9am and 6pm on your day, or DPD between 8am and 5pm for the biggest prams. If no one will be in, move your day once on your tracking page, or email us and we'll sort something out. Using your own box with the driver bringing the label? Then you can leave it somewhere safe and visible, like a porch.

Is the box really free?

Yes, the box and the collection are both free. Just send your buggy in it within 30 days of us posting it. If you don't, we may charge £10 for the box. Got a box already? Use your own and we add £10 to your offer instead.

What if you think it's in worse condition than I said?

We'll show you what we found and offer a new price. If you don't want it, we'll send your buggy back free. The exception: if it's very different from what you told us (a different model, or damage, faults or missing parts you didn't tell us about), we may charge £25 for the return.

How and when do I get paid?

By bank transfer, within 48 hours of your buggy passing our check.

Why sell to you rather than on eBay, Facebook Marketplace or Vinted?

Speed and no hassle. You get a firm price in about 2 minutes, a free box, free collection from your door and payment within 48 hours of our check, with no listing, haggling or strangers. A good private sale can earn a little more if you have the time. See how we compare with eBay, Facebook Marketplace and Vinted, pros and cons included.

Which buggies do you buy?

42 popular models from Bugaboo, iCandy, UPPAbaby, Cybex, Silver Cross, Joolz, Babyzen, Nuna, Stokke, Egg and Cosatto. See every model we buy, with its specs, or start typing yours on the home page to check.

Choosing a buggy

Where can I find a buggy’s weight and fold size?

On our buggy specs pages: weight, open and folded size, seat, carrycot, wheels, basket and price new for 42 models, checked against the makers' UK figures.

Which is the lightest buggy?

Of the models we cover, the Joolz Aer+ at 6kg. The lightest full-size pushchair is the iCandy Lime at 10.2kg.

Which buggies fit in a plane’s overhead locker?

Bugaboo Butterfly 2, Bugaboo Butterfly, Cybex Coya, Silver Cross Jet 5, Joolz Aer+, Babyzen YOYO3 and Babyzen YOYO2 fold small enough for most airline cabin-bag sizers. The smallest fold is the Babyzen YOYO3, at about 41 litres. Always check your airline's own limits.

How do I compare two buggies?

Pick any two on our compare page to see weight, fold, basket, seat and price new side by side, with a plain-English verdict.

Buying from us

Is a used buggy safe?

Every buggy we sell passes our 11-point safety check, and you can see the signed, photographed checklist before you buy. See our safety checks.

Is there a warranty?

Yes, 6 months from delivery, on top of your legal rights. See what's covered.

Can I return a buggy I bought?

Yes. You have 14 days from delivery to change your mind. See returns.

Two minutes. One price. Done.

Find your model, answer five quick questions and see your offer straight away.

Get my price